Student Assistant Services Offered at CHCP

Student Assistant Services Offered at CHCP

Free Student Assistance available to all CHCP Students

CHCP students have access to NexGen, a free student assistance program, designed to help students learn to balance personal and academic commitments by offering professional support and personal assistance.

What services does NexGen offer?

Counseling Services

NexGen counselors are Mental Health Professionals who provide confidential counseling for a variety of issues. Each counselor is trained to listen to clients and can recommend short-term counseling focused on coping strategies or make a referral to long-term counseling or specialized care. Counseling is available for a variety of issues, including:

  • Academics
  • Relationship Issues
  • Stress
  • Alcohol and Substance Abuse
  • Eating Disorders
  • Emotional Problems
  • Financial Issues
  • Legal Issues
  • Depression/Anxiety
  • Adjustment

Legal and Financial Consulations

NexGen includes free legal and financial consultations for CHCP students. Half-hour legal consultations can be done over the phone or in-person, for issues such as divorce, custody disputes, and wills. Discounted legal fees are also available if a longer consultation is required. Half-hour financial consultations are provided over the phone and can provide assistance with topics such as debt consolidation, tax questions, student loans, and investments. ID Theft resources are also available.

Virtual Concierge

The Virtual Concierge Service is available 24/7 to save you valuable time and help you balance the competing demands of work and life. The Virtual Concierge Service features dedicated Personal Assistants available to provide you with research, referrals, or information on just about any topic.

Individualized Wellness Resources

NexGen offers a comprehensive, personalized Wellness Program encompassing all areas of wellbeing from nutrition and fitness, to relaxation and restoration. Submit a wellness request, schedule a call with a Wellness Coach, or receive individualized wellness tools and resources.

Health Advocacy

NexGen licensed Care Guides are available to provide benefit information and assistance navigating your health plan. Care Guides provide healthcare claims and appeals management, healthcare billing assistance, prescription information and costs, as well as healthcare provider research.

Additional Online Resources

Access theTotal Wellbeing Program virtually via a personalized web portal. The portal includes counseling, work/life balancing, health advocacy, and wellness resources. Requests can be submitteddirectly to a Personal AssistantStudents can also access exclusive entertainment discounts, chat live, and start a financial or legal request.

We understand it takes courage to reach out and ask for assistance, which is why we ensure that your information and identity are kept completely confidential - even from your employer. Exceptions occur only when members are at risk of harming themselves or others or when the welfare of a child is in question.

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How do I access NexGen services?

To access your total wellbeing services call 1.800.327.2255 or log on at:

Then enter your ID. Company ID: 8903 (only needed to create an account on website).

When calling our confidential counseling services, your Student Assistance Program Specialist will take you through our intake process, where we ask structured questions to assess your situation and determine the best level of care.

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