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Medical Office Specialist - Certificate

Medical Office Specialist - Certificate

With The College of Health Care Professions Online Medical Office Specialist Program, you will be prepared to enter the workforce as a certified medical office specialist. A medical office specialist (MOS) is responsible for the administrative, non-clinical duties in a healthcare facility. Some of their tasks include scheduling patients and keeping patient records, managing paperwork, and processing billing and insurance. Medical office specialists are a vital part of any medical office and are typically the first people patients see upon entering the clinician’s office. A job that consists of this type of administration work and interpersonal communication requires someone who is organized, detail-oriented, and easily builds rapport. If this sounds like you, a job as a medical office specialist may be perfect. And with a certificate from our Online Medical Office Specialist Program, you will be able to start your new career as a licensed MOS in as little as 48 weeks.

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Learn more about becoming a certified medical office specialist with CHCP's Online Medical Office Specialist Program!

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Program Details

Program Length

Online: 48 weeks

Available Locations

Online
Courses

The program is intended to be completed in 48 weeks.

Module IModule IIModule IIIModule IVModule VModule VI

Medical Terminology

HPRS 101

This course is an introduction to medical terminology and covers terminology associated with the structure of the body, the integumentary, muscular and skeletal systems, the lymphatic, immune, and cardiovascular systems, the urinary, respiratory, digestive, and nervous systems, the eyes and ears, the reproductive and endocrine systems, diagnostic and imaging procedures, and pharmacology. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Introduction to Health Science

MAAS 130

The Health Science Education Course will cover a variety of health care standards to prepare students with the basic foundations necessary to become a health care worker. The course will involve academic and lab instruction. Students will learn Health Insurance Portability and Accountability Act (HIPAA). Students will learn and practice health and hygiene practices as related to OSHA regulations and procedures. Students will discuss the Bloodborne Pathogen Exposure Plan for healthcare facilities. Topics include permissible exposure limits, respiratory protection, engineering controls and biohazard communications. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Anatomy and Physiology

SCIT 103

This course is an introduction to the human body and includes chemistry and the human body, the structure and function of membranes, cells, tissues, organs and organ systems. Additionally, mechanisms of disease, human development, inheritance, weights and measures, and normal physiological values are studied. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Human Resources Management

HRPO 106

This course covers the strategic, legal, and global human resources environment. Included in the course is human resource planning and job analysis, recruiting, performance management, training and development, career planning, compensation, payroll, incentives and rewards, employee benefits, and managing labor relations. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Coding I

HITT 201A

This covers the principles and guidelines for using ICD-10-CM to code diagnoses. This course covers the concept of clinical vocabularies and classifications systems. Students will gain an understanding of ICD-10-CM in relation to inpatient and outpatient settings, as well as use of cases and health record documentation. Prerequisite: HPRS 101 and SCIT 103

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Administrative Procedures and Customer Service Principles

LTCA 205

Medical office procedures including appointment scheduling, medical records creation and maintenance, interpersonal communications, bookkeeping tasks, coding, billing, collecting, third party reimbursement, credit arrangements, and computer use in the medical office. Additionally, this course introduces students to the principles of customer service including determining customer expectations, provide quality customer service, as well as researching customer satisfaction. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Coding II

HITT 211A

This course is a comprehensive, system-based approach to learning CPT/HCPCS and includes an overview of coding guidelines and identifying information in the health record. Students will also learn about the relationship between the coding process and reimbursement. Prerequisite: HITT201A

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Electronic Health Record Management

HITT 205

This course covers the functions of the medical records clerk and the health information management department. Concepts covered include processing electronic medical records, assembly of medical records, analysis of the record, physician incomplete data, confidentiality issues and release of information. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Health Care Law and Ethics

HITT 209

This course includes a study of health care law and ethics including the study of confidentiality, privacy, security, ethics, and key health care legislation. Students will learn how to apply local, state and federal standards and regulations for the control and use of health information. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Health Care Delivery Systems and Organization

HITT216

This course covers those concepts involved in health care delivery systems, organization and administration, planning and evaluation. Included in the course is a survey of the programs, services, and facilities in the continuum of health care, analysis of organizational patterns of various types of health care institutions, including roles and responsibilities, and models for planning and program evaluation in the health care setting, including methods for identifying, gathering, and utilizing data as information for decision making Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

MOS Certification Review

MOAS 250

This course provides a review of the skills necessary to prepare students for successful employment and certification/registration opportunities as a Medical Office Specialist. Prerequisite: MOD I through V

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

MOS Externship

MOAS 260

This course will allow the student to gain hands-on experience in an appropriate medical facility. Prerequisites: Completion of all medical office specialist classes, current on all financial obligations, and recommendation of the instructor and externship coordinator. Passing grade in all coursework. Prerequisite: MOD I through V

Lecture0hr.
Laboratory0hr.
Externship180hr.
Total Hours180hr.
Credits4 

What Skills Will I Learn?

Medical office specialists need to have general clinical skills, but the majority of skills learned will be administrative. Here are the administrative skills you will be proficient in after graduating from our program:

  • Anatomy and physiology
  • Infection control
  • Medical terminology
  • Medical law and ethics
  • Medical office procedures/management
  • Principles of insurance
  • Coding
  • Billing
  • Pathology
  • Interpersonal skills
  • Electronic health records management
  • Customer service and professional skills

Certificate Information

This program prepares you to take the  Nationally Registered Certified Administrative Health Assistant (NRCAHA) exam. Candidates who pass the exam are granted licensure as medical office specialists.

Career Outlook

The healthcare administration field has grown substantially and continues to grow; it’s estimated that by 2028, demand for health care administration jobs will have grown by 11%. This growth is much higher than all other occupations.1 To learn more about healthcare administration salaries, visit the Bureau of Labor Statistics.

What Career Options are Available?

Job Titles

With a certificate from CHCP's Medical Office Specialist program, you will be able to begin a variety of entry-level careers in health care administration. Here are some of the job titles you could apply for:

  • Front desk receptionist (medical office)
  • Medical transcriptionist
  • Health claims examiner
  • Patient account representative
  • Medical records technician

Workplace Settings

With a certificate in MOS, you will have the opportunity to work in a variety of health care settings in an administrative capacity. Here are a few of the places you could work:

  • Private physician office
  • Group practice
  • Hospital
  • Specialty office
  • Hospital
  • Long-term medical facility

How Do I Enroll?

Are you ready to put your people-skills, organizational skills, and detail-oriented nature to work in a healthcare setting?

Then consider enrolling in our program! To enroll, you must meet the following requirements:

  • Possess a high school diploma or GED -
  • Pass the Scholastic Level Exam (admissions test) with a minimum score of 13 
  • Be able to read and write in English
  • Demonstrate professionalism and organizational skills

Fill out the form and someone will contact you soon with more information on how to enroll in The College of Health Care Professions’ Online Medical Office Specialist program.

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