Health Care Office Administration  - Certificate

Health Care Office Administration - Certificate

With The College of Health Care Professions Health Care Office Administration Program, you will be prepared to enter the workforce as a certified health care office administrator. A health care office administrator is responsible for the administrative, non-clinical duties in a healthcare facility. Some of their tasks include scheduling patients and keeping patient records, managing paperwork, and processing billing and insurance. Health care office administrators are a vital part of any medical office and are typically the first people patients see upon entering the clinician’s office. A job that consists of this type of administration work and interpersonal communication requires someone who is organized, detail-oriented, and easily builds rapport. If this sounds like you, a job as a health care office administrator may be perfect. And with a certificate from our Online Health Care Office Administration Certificate Program, you will be able to start your new career as a licensed NRCAHA in as little as 48 weeks.

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Program Details

Program Length

Online: 48 weeks

Available Locations

Online
Courses

The program is intended to be completed in 48 weeks.

Module IModule IIModule IIIModule IVModule VModule VI

Medical Terminology

HPRS 101

This course is an introduction to medical terminology and covers terminology associated with the structure of the body, the integumentary, muscular and skeletal systems, the lymphatic, immune, and cardiovascular systems, the urinary, respiratory, digestive, and nervous systems, the eyes and ears, the reproductive and endocrine systems, diagnostic and imaging procedures, and pharmacology. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Introduction to Health Science

MAAS 130

The Health Science Education Course will cover a variety of health care standards to prepare students with the basic foundations necessary to become a health care worker. The course will involve academic and lab instruction. Students will learn Health Insurance Portability and Accountability Act (HIPAA). Students will learn and practice health and hygiene practices as related to OSHA regulations and procedures. Students will discuss the Bloodborne Pathogen Exposure Plan for healthcare facilities. Topics include permissible exposure limits, respiratory protection, engineering controls and biohazard communications. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Anatomy and Physiology

SCIT 103

This course is an introduction to the human body and includes chemistry and the human body, the structure and function of membranes, cells, tissues, organs and organ systems. Additionally, mechanisms of disease, human development, inheritance, weights and measures, and normal physiological values are studied. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Computer Applications and Office Communication

POFT 102

This course provides basic training in office computer applications such as word processing software and spreadsheets for computerized administrative tasks performed by front entry level personnel to manage standard medical office functions and concepts and information required to develop office communications. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Introduction to Medical Office Management

HCOM 101

This course is designed to prepare students for entry-level supervision of a medical office. Students can explore common business practices. Topics include basic office tasks and the revenue cycle. The concepts medical personal, records management, audits, compliance, and advertising and marketing are also discussed. Prerequisite:

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Administrative Procedures and Customer Service Principles

LTCA 205

Medical office procedures including appointment scheduling, medical records creation and maintenance, interpersonal communications, bookkeeping tasks, coding, billing, collecting, third party reimbursement, credit arrangements, and computer use in the medical office. Additionally, this course introduces students to the principles of customer service including determining customer expectations, provide quality customer service, as well as researching customer satisfaction. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Basic Medical Coding Applications

HCOC 101

This course will cover the concept of medical coding as it involves extracting billable information from the medical record and clinical documentation. The course will include an overview of how coding and billing intersect to create claims which form the foundation of the healthcare revenue cycle. Prerequisite: HPRS 101X and SCIT 103

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Human Resource Management

HRPO 106

Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Electronic Health Record Management

HITT 205

This course covers the functions of the medical records clerk and the health information management department. Concepts covered include processing electronic medical records, assembly of medical records, analysis of the record, physician incomplete data, confidentiality issues and release of information. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Business Law and Legal Aspects of Health Care

HITT 208

This course covers the legal system and legal environment of business today. It is designed to provide the student with information on the essentials of the nature of law and the functions of the judicial system in the business environment. Covered in the course is an overview of legal characteristics of a sole proprietorship, partnerships, and corporations, as well as those concepts related to the law and the health care industry, including patients’ rights, negligence and malpractice, licensure, privacy and confidentiality, and decision making. Prerequisite: None

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Health Care Delivery Systems and Organization

HITT216

This course covers those concepts involved in health care delivery systems, organization and administration, planning and evaluation. Included in the course is a survey of the programs, services, and facilities in the continuum of health care, analysis of organizational patterns of various types of health care institutions, including roles and responsibilities, and models for planning and program evaluation in the health care setting, including methods for identifying, gathering, and utilizing data as information for decision making. Prerequisite:

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

Office Administration Health Certification Review

HCOM 250

This course provides a review of the skills necessary to prepare students for successful employment and certification/registration opportunities as a Health Care Office Administrator. Prerequisite: MOD I through V except for HITT 216

Lecture48hr.
Laboratory0hr.
Externship0hr.
Total Hours48hr.
Credits3 

What Skills Will I Learn?

Health care office administrators need to have general clinical skills, but most skills learned will be administrative. Here are the administrative skills you will be proficient in after graduating from our program:

  • Anatomy and physiology
  • Infection control
  • Medical terminology
  • Medical law and ethics
  • Medical office procedures/management
  • Principles of insurance claims, billing, and coding
  • Interpersonal skills
  • Electronic health records management
  • Customer service and professional skills

Certificate Information

This program prepares you to take the   Nationally Registered Certified Administrative Health Assistant (NRCAHA) exam. Candidates who pass the exam are granted certification as a NRCAHA.

Career Outlook

The healthcare administration field has grown substantially and continues to grow; it’s estimated that by 2028, demand for health care administration jobs will have grown by 11%. This growth is much higher than all other occupations.1 To learn more about healthcare administration salaries, visit the Bureau of Labor Statistics.

What Career Options are Available?

Job Titles

With a certificate from CHCP's Health care office administration program, you will be able to begin a variety of entry-level careers in health care administration. Here are some of the job titles you could apply for:

  • Unit Clerical Assistant (hospital setting)
  • Medical Front Office Receptionist
  • Medical Administrative Assistant
  • Medical Office Coordinator

Workplace Settings

With a certificate in health care office administration, you will have the opportunity to work in a variety of health care settings in an administrative capacity. Here are a few of the places you could work:

  • Private physician office
  • Group practice
  • Hospital
  • Specialty office
  • Long-term medical facility

How Do I Enroll?

Are you ready to put your people-skills, organizational skills, and detail-oriented nature to work in a healthcare setting?

Then consider enrolling in our program! To enroll, you must meet the following requirements:

  • Possess a high school diploma or GED
  • Pass the Scholastic Level Exam (admissions test) with a minimum score of 13
  • Be able to read and write in English
  • Demonstrate professionalism and organizational skills

Fill out the form and someone will contact you soon with more information on how to enroll in The College of Health Care Professions’ Online Health Care Office Administration Certificate Program.

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