The Penn Foster Scholarship Coordinator (PFSC) provides support to students enrolled in CHCP’s high school completion program. The coordinator is responsible for maintaining a positive learning environment and demonstrating a commitment to student success on an individual level. The PFSC is also expected to utilize motivating strategies to maximize student retention and program completion. The PFSC must ensure consideration and implementation of the CHCP philosophy, which provides for providing quality services to all students, visitors, and clients; focusing on the development, growth, and involvement of staff members; offering recognition of employees; adhering to sound economic principles; and creating an environment which is conducive to innovation, positive thinking, and expansion.
In carrying out the duties and responsibilities of this position, this position also requires adherence to CHCP’s core values, which are the basic elements of how we go about our work. They are the practices we use (or should be using) every day in everything we do. Our core values are a small set of timeless guiding principles which we live by and include:
• Integrity - We are committed to promoting the highest standards and integrity.
• Caring – We care about our students and their future employers.
• Excellence – We empower solutions with teamwork.
• Innovation - We embrace organizational goals and drive positive change.
• Execution – We execute our goals with passion and purpose.
• Accountability – We are committed to the responsibility for upholding and reinforcing our values.
• Community - We are a member of a network of health care professionals and our success lies in the value that we return to the community.
Key Job Elements:
1. Promote Penn Foster high school program to ensure long term student engagement.
2. Strive to maintain high student retention rates as an essential facilitator responsibility.
3. Monitor individual lesson plans and review progress on a daily basis.
4. Troubleshoot connection, usage and other technological problems with, or affecting, program usage, and communicate concerns to the designated administrative and/or IT staff.
5. Ensure lab has the appropriate equipment and supplies (i.e. paper, dry erase markers for whiteboard, etc.) prior to each class session.
6. Assist students as needed with the on-line library resources.
7. Establish an active rapport with students on day one of class and throughout each student’s enrollment.
8. Maintain and record classroom attendance, contacting any student missing more than five (5) class sessions and report it to the Campus President.
9. Utilize recognized classroom management techniques and, when necessary, report any inappropriate behavior or other issues to the Campus President.
10. Enforce school’s dress code and code of conduct policies.
11. Restrict food and drink consumption to break areas in the school.
12. Attend all regularly scheduled staff and in-service meetings.
Job Requirements; Knowledge, Skills, Abilities, and Accountability:
a) Bachelor’s degree in English or a related field is strongly preferred.
c) Possess a sincere interest in helping others achieve personal life goals.
a) Excellent written and verbal communication skills.
b) Strong interpersonal skills with both faculty and student populations.
c) Superior organizational and problem-solving skills.
d) Goal-oriented and highly ethical.
e) Strong expertise with MS Office as well as field related hardware and software packages
and systems for reporting features.
a) Ability to interact effectively as either as a leader or as a member of a team and work collaboratively with other departments.
b) Ability to listen to others (e.g., students, staff, etc.) and to understand and respond positively to their requests.
c) Ability to adapt to changing assignments and multiple priorities.
d) Ability to manage multiple tasks and successfully meet deadlines.
a. Direct Competencies:
2. Job Knowledge
3. Student Focus/Service
7. Business Practice & Ethics
b. Indirect: Monthly and annual cumulative student persistence for school.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with an objective disability who, with or without reasonable accommodation, can perform the essential functions of the position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, utilize various types of media and equipment, and visually or otherwise identify, observe, and assess information. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. Travel may be required for training and other company needs.
Mission Statement: CHCP is dedicated to providing quality training to individuals interested in the allied health care fields. It is CHCP’s goal to provide students with the knowledge and technical proficiency to assist them become employable in entry-level positions in the allied health care field or become eligible to retain and/or be promoted in a position they already possess.
Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job elements, responsibilities, skills, duties, requirements, or conditions is not exhaustive, but merely illustrative of the current requirements of the essential functions of the job.