Director of Education


San Antonio North

Summary:  The Director of Education is the campus’s chief academic officer, operating with shared supervision from the Campus President and members of the corporate office. Incumbent is responsible for the overall administration, coordination, and development of instructional policies, programs, personnel, and facilities. This position is responsible for creating and sustaining an environment of academic and professional excellence for students and faculty and a collaborative working environment with educational team members. The DOE is also responsible for the financial performance of the Education Department.
Incumbent must assure that the College of Health Care Professions (CHCP) philosophy on core values are the basic elements of carrying out the duties and responsibilities of this position. The Director of Education's core values are the basic elements of how we go about our work. They are the practices we use (or should be using) every day in everything we do. Our core values are a small set of timeless guiding principles which we live by.

  • Integrity - We are committed to promoting the highest standards and integrity.
  • Caring – We care about our students and their future employers.
  • Excellence – We empower solutions with teamwork.
  • Innovation - We embrace organizational goals and drive positive change.
  • Execution – We execute our goals with passion and purpose.
  • Accountability – We are committed to the responsibility for upholding and reinforcing our values.
  • Community - We are a member of a network of health care professionals and our success lies in the value that we return to the community.

Key Job Elements:
1. Leadership
a)   Develop and maintain a vision for educational growth of the institution.
b)   Director of Education will build a strong, cohesive academic management team.
c)  Provide leadership and support in the management of the Education department to help attain key drivers.
d)  Encourage and promote professional staff development.
e) Evaluate relevancy and viability of curriculum in collaboration with faculty and appropriate offices.
f)   The Academic Dean will provide leadership in assessing student academic achievement.
g) Provide leadership to improve academic achievement, persistence, and attainment of academic goals.
h) Provide leadership and ensure a sense of community for the students, faculty, and staff within the Education department.
2. State and Accreditation Compliance
a)  In partnership with the Campus President, coordinate general compliance of the institute’s academic practices with national, state, regional and programmatic relationships.
b)  Comply with CHCP system policies as they apply to education.
c)  Create and enforce the systems, policies, and procedures in order to ensure academic consistency.
3. Fiscal Responsibilities
a) Finalize annual budgeting for the Educational Department. Guide the education management team in the preparation and implementation of the budgeting process. Make necessary changes to ensure fiscal health of the Education department and achievement of strategic objectives.  Curriculum development.
b)   Meet the targets of all key metrics assigned to the Education Department.
c)  Partner with the Registrar in finalizing the scheduling process for maximizing efficiencies while maintain academic outcomes.
4. Student Completion
a) Serve as Chair for the weekly retention review meetings and Academic Review Committees. This includes review of all academic agreements provided to students to ensure their successful academic progress and all academic appeals. Ensure appropriate follow up to all academic agreements.
b) Coordinate and facilitate persistence efforts on campus, maintaining records, and monitoring Standards of Academic Progress.
c) Provide leadership to faculty on persistence issues, noting trends and helping to create, implement and support initiatives to provide appropriate academic support to gaps noted in challenging trends.
5. Faculty/Staff Hiring and Development
a)  The Dean/Director of Education will supervise, develop, and evaluate all academic managers, includes motivation and training.
b)  Guide the academic management staff in hiring and developing appropriately qualified and credentialed faculty and staff members.
c)  Continually improve the faculty and academic staff orientation, training and development activities to promote a culture of learning.
d)  Coordinate faculty hiring process well in advance of class starts. Consult with human resources in posting, screening, interviewing, and recommended qualified, properly credentialed candidates.
6. Community Involvement
a)  Enhance externship opportunities within the community by maintaining a quality academic presence.
b)  Assures Education Department representation for campus and community events.
c)  Provide support to the college and community relation activities that encourage community relationships, field trips, guest speakers, and externship site development. This includes the selection and development of the Program Advisory Committees.
d)  Assist growth of academic programs by executing strategic initiatives that leverage current industry trends, improve the quality of the student experience, and expand program reach.
7. Other responsibilities as required
Job Requirements; Knowledge, Skills, Abilities, and Accountability:

  1. Knowledge:
    a) A Bachelor’s degree required.

b) Must be an ABHES and TWC approved instructor for at least one program within the school where employment is physically located.
c) At least five years of increasingly responsible experience in academics, and considerable academic management advising and teaching experience.
c) Extensive knowledge of regulatory provisions and industry practices preferred.
d) Experience with student management information systems.

  1. Skills:

a) Ability to communicate abstract and concrete concepts to individuals in both written and   oral form.
b) Ability to adapt management and communication styles to various personalities with supervisors, peers, and staff populations.
c) Able to work independently on multiple tasks, being able to shift priorities as necessary and to organize tasks and materials to meet frequent deadlines. Curriculum development.
d) Must be self-motivated and able to work long hours with minimal supervision.
e) Must be comfortable with various computer software programs, including databases, word processing and email. The ability to familiarize self with various reports and analysis of data for trends is essential.
f) The ability to provide potential solutions to problems as well as to listen to other potential solutions is essential and then to implement/guide implementation of decided upon strategies is crucial.
g) Strong business acumen with ability to review both fiscal and student body numbers to identify trends and perform needs analysis. Must be able to manage and provide solutions in order to control key numeric metrics.

  1. Abilities:

a) Ability to interact effectively as either a leader or member of a team and work collaboratively with academics as well as business and regulatory personnel. Curriculum development.
b) Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond timely and positively to their requests.
c) Ability to adapt to changing assignments and multiple priorities.
d) Ability to manage multiple tasks and successfully meet deadlines.
4.  Accountability:

  1. Direct:

Campus education metrics: graduation rates by program, cost of instruction, and annual persistence rate; training; new program implementation; curriculum development through program review committees; academic compliance and accreditation, Program Director/Faculty development, and academic quality.

  1. Indirect:

Revenue, expenses, net operating income, program pass rates (LMRT, DA, ST, MT, DMS, VN, etc.), and graduate placement.
Work Environment: The Director of Education's work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

Mission Statement: CHCP is dedicated to providing quality training to individuals interested in the allied health care fields. Knowledge and proficiency are attained through demonstration; actual operation of equipment; and practice of learned techniques. It is our aim to provide students with the knowledge and technical proficiency that will make them employable for entry level positions in the allied health care field.
Notice: This Academic Dean job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job elements, responsibilities, skills, duties, requirements, or conditions is not exhaustive, but merely illustrative of the current requirements of the essential functions of the job.