The Financial Aid Processor is responsible for processing student drops, tagging funds and regular review of student attendance. This position will give a high level of customer service to internal and external customers. The FA Processor will work closely with the FA team to ensure accurate reporting status.
This position also requires adherence to CHCP’s core values, which are the basic elements of how we go about our work. They are the practices we use (or should be using) every day in everything we do. Our core values are a small set of timeless guiding principles which we live by and include:
- Innovation - We embrace organizational goals and drive positive change.
- Compassion - We care about our students, their future employers, and the communities that they serve.
- Accountability - We are committed to responsibly upholding and reinforcing our values.
- Respect - We are accepting and considerate of others, regardless of background, abilities or beliefs.
- Excellence - We execute our goals with passion and purpose and strive for the highest quality in our results.
Essential Duties and Responsibilities:
- Have a clear working understanding of Title IV program information.
- Process return to Title IV calculations.
- Approving Title IV funds.
- Work closely with campus Registrars to ensure timely processing of all student dismissals.
- Other duties as assigned.
Competency: To perform the job successfully, an individual should demonstrate the following competencies:
- Interpersonal - Focuses on solving conflict, Maintains confidentiality.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
- Team Work - Able to build morale and group commitments to goals and objectives.
- Written Communication - Writes clearly and accurately; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Seeks increased responsibilities.
- Planning/Organizing - Prioritizes and plans work activities; Works independently; Uses time efficiently; Complete work efficiently and accurately with many interruptions.
- Quality - Demonstrates accuracy and thoroughness.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education/Experience: Minimum (1) year experience in the customer service and clerical fields.
- Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, and other employees of the organization.
- Mathematical Ability: Ability to calculate figures and amounts.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills: Must be proficient in CampusVue, Microsoft Office (i.e. Excel, Outlook, and Word) and data entry.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear.
The College of Health Care Professions is dedicated to providing quality training to individuals interested in the allied health care fields. Knowledge and proficiency are attained through demonstration; actual operation of equipment; and practice of learned techniques. It is our aim to provide students with the knowledge and technical proficiency that will make them employable for entry level positions in the allied health care field.
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job elements, responsibilities, skills, duties, requirements, or conditions is not exhaustive, but merely illustrative of the current requirements of the essential functions of the job.