The need for qualified Medical Assistants is constantly on the rise. The Bureau of Labor Statistics predicts the field to increase by 31% in the next ten years.  However, there is more to being a Medical Assistant than taking the classes and receiving the certificate or Associate Degree. There is a certain level of personal care that has to be involved and cannot be taught.

As the Medical Assistant you are one the first faces the patients see. It’s important to remember that the people in the waiting room aren’t necessarily there for fun. Doctor’s appointments can be stressful and often scary.

Remember that you are there to help. All the training in the world won’t do you any good if the patients or the patients’ parents and family members cannot relate to you. It’s important to not bring your personal frustrations to the workplace. If you happen to be having a bad day, remember what drew you to become a Medical Assistant.  You decided to jump into this career path to help people. You having a foul attitude are not doing you or anyone any good. Here are a few tips to help you keep positive while at work:

  • If you need to take a break, take it. Your employer offers you breaks during the day. If you need a few moments to get your head back to normal, use that time to regroup.
  • Have an attitude of gratitude.  You are in your dream job, don’t let a frustrating drive to work take away from that.
  • Be nice to someone.  A smile and a kind word can make a world of difference to someone that is nervous or not in the best of moods.

Remember, you have the power to make the day whatever you want it to be.

If you think you can, you can. And if you think you can't, you're right. - Mary Kay Ash