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Externship Advice: Franziska Robinson – Mark, CHCP Online Medical Assistant

Externships are an important part to a health care career. In an externship, you are able to get hands-on experience in your working environment and truly see what it will be like working in the field. Read below about Franziska Robinson – Mark, a CHCP Online Medical Assistant student's, experience at her externship.

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I went in expecting to do computer work for the first week. I was surprised because, once I proved I knew how to check-in a patient, I was on my own after the first day. I was told to watch the first lab draw being done and after that I had to do it. I was lucky that my site was a walk in clinic, so I had all types of patients come in. I did everything from strep and flu testing, to pregnancy tests, to D O T and pre-employment physicals, answering phones, calling patients with their lab results, requesting prescription refills, contacting the patient to let them know it is time for their labs to be drawn again, or that the physician needed them to come in to talk to them.

  I can tell you this: come with an open mind. Do not walk in there with an already formed opinion of what it is going to be like because you will be wrong. Listen; do not have closed ears. I know we were taught things a certain way, but these people have been doing this for a long time so listen, pay attention, and learn. Ask a lot of questions. If you have any doubt about anything, ask. If you do not feel comfortable, speak up to your supervisor. They want you to ask because that is the only way you will learn. It will also show them you are not set in your way and that you are teachable. That is a major thing offices will look for: if you are teachable. If you are not, then you might be passed over for a job.

PLEASE KEEP AN OPEN MIND AND LEARN ALL THE TIME, ASK QUESTIONS, AND ABOVE ALL ELSE STAY OPEN TO LEARNING NEW THINGS.

Franziska Robinson – Mark, CHCP Online MA Extern