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7 Qualities of a Great Pharmacy Technician

The career of a Pharmacy Technician can be quite rewarding. With employment growth up 18% by 2024, it’s a growing and fruitful career path in the field of healthcare. The College of Health Care Professions can help you seize this opportunity. Our Pharmacy Technician Program will help you succeed in taking the Pharmacy Technician Certification Exam (PTCE) to obtain your certification, as well as training you to excel in completing all the responsibilities a Pharmacy Technician will undertake in their career.

Some of the responsibilities you will master include: communicating with customers, compounding and dispensing medication, dealing with payment and insurance claims, and many other important duties.

However, the responsibilities of a Pharmacy Technician are best completed by a standout individual who possesses several unique and desirable qualities, which leads us to the Top 7 Qualities of a Great Pharmacy Technician.

  1. Customer-Service Skills

    • Much of a Pharmacy Technician’s time is spent with customers. A Pharmacy Technician must be helpful and polite in a retail setting.
  2. Detail Oriented

    • A Pharm Technician is responsible for filling prescriptions that one’s life could be dependent on, so correct dispensing of medications is highly important. Attention to detail also helps avoid unnecessary complications.
  3. Listening Skills

    • A Pharm Technician must communicate with both pharmacists and doctors when taking orders for prescriptions. They must listen carefully to customers to understand their needs and determine if they need to speak with a pharmacist.
  4. Math Skills

    • You will need to have an understanding of math skills used in pharmacies. You must be able to count pills and compound medication (prepare personalized medications by mixing individual ingredients). You must be able to accept payments and process insurance claims.
  5. Organizational Skills

    • A Pharmacy Technician must balance many responsibilities and must be good at prioritizing duties to complete work delegated by pharmacists while still providing service to customers and patients.
  6. Multi-tasking Ability

    • You must be able to juggle many different responsibilities and roles. You must complete filling medication, making and accepting refill requests, dealing with customers, and dealing with payments and insurance claims in a timely manner.
  7. Sound Judgment

    • A Pharm Technician must determine if the patient should speak to a pharmacist, they must determine what patient or physician information to collect to fill prescriptions and must know when to alert pharmacists of new inventory/supplies needed after assessing the amount available.

Does this sound like you? Then, what are you waiting for? Inquire about our Pharmacy Technician Program today: http://www.chcp.edu/degrees-certificates/on-campus/pharmacy-technician-program 

Sources: https://www.bls.gov/oes/current/oes292052.htm#st
https://www.bls.gov/oes/current/oes_26420.htm#31-0000
https://www.careeronestop.org/Toolkit/Careers/Occupations/occupation-profile.aspx?keyword=Pharmacy%20Technicians&onetcode=29205200&location=TEXAS